FAQ's

General Help & Advice

• Question Answer Do you have what I'm looking for because I can't find it?

  This is a brand new website, so we are adding more and more parts daily. If you can't find the product you require on our website then we may have it on one of our marketplaces. Try here.

• Question Answer Can you offer technical pre-sales advice?

  It is always advisable to get in touch with the manufacturer directly for pre- or post-sale technical guidance because they have knowledge of their goods and can typically respond to your question much more quickly than we can. However, if you still can't find the solution to your query, please get in touch with us and we'll be happy to assist you.

Shipping

• Question Answer Where does Brooks Barn deliver?

  At Brooks Barn we are able to deliver to all mainland and non-mainland UK addresses including the Scottish Isles, the Isle of Man, Northern Ireland and the Scottish Highlands. Just note that deliveries may take a bit longer to reach you and there may be a small surcharge if you have a non-mainland UK address. please see our shipping and delivery page for more information.

• Question Answer Can I return my order?

  In most situations we accept returns however there are some circumstances when we cannot, please see our shipping and delivery page for more information.

Payment

• Question Answer Which payment methods do you accept?

  We accept Visa, Mastercard, American Express. As well as PayPal, Apple Pay and Google Pay.